SUPPORT

Always Provide Valuable Service to Customers

Listen to customers / Analysis customers’ need / Solve customers’ problem / Improve packaging application / Remould industry status

Customer-oriented

Focus on industry trends, insisting on market-oriented to develop and research new products.

Analyze customer needs

Our engineers carry out feasibility analyses and help you to choose the right packaging systems and tools for your individual applications.

Precision manufacturing

High standards of precision manufacturing, to provide customers with high quality packaging machines and solutions.

Complete product delivery

Complete the production, delivery, installation and training of packaging machines within the time specified in the contract.

Improve the quality of customized products

Summarize the experience information of customers in the same industry and improve the performance and function of packaging machines.

Enhance the influence of product characteristics

Focus on improving product details, as well as the characteristics and advantages of packaging machines in the segmentation field, beyond customer expectation.

Pre-sales Service Consultation

Make the right choice for your application industry to meet your requirements. Our engineers will be pleased to advise you on the LEADALL’s versatile packaging systems.

Our specialists conduct a feasibility analysis to help you choose the right packaging systems for your application.

Our wide range of packaging machines offer you favorable conditions at any time. Quickly and simply make the transition to packaging technologies.

With the development and upgrade of packaging systems as well as software update, we are constantly to open up new capabilities and applications.

Installation, Commissioning and Training (On-site or Remote)

To achieve the optimal packaging parameters of production and ensure safe and efficient use of your packaging machines.

We conduct comprehensive system, operation and maintenance training on site. The training includes:

Machinery safety protection knowledge

The basic principle of packaging system

Packaging system configuration

Touch screen operation

System operation and precautions

System daily maintenance, system adjustment and spare parts replacement operation skills

Maintenance & Servicing

With our maintenance and service, we provide you with fast and reliable support, enable your high-precision packaging machine run smoothly in production.

Technical issues and complaints:

In case of technical questions and faults for your packaging machines purchased from LEADALL LTD, please contact:

Tel:
0086-18919605973 (Asia & Africa area)
0086-18919605973 (Europe & Oceania area)
0086-18919605973 (America area)
Customer Service:
Email: cai_leadall@163.com